Returns & Exchanges
At SPORTIVO, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for hassle-free returns on all unworn items. Ensure your products are in their original condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack your items in their original packaging, ensuring all original hangtags and labels remain attached to the garments.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Lower your package at any authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing